All problems
TMKR-9003
Error
Vendor or customer
Cache error
The platform could not reach its session cache for the request.Platform & system•Also known as: CACHE_ERROR, cache-error
Symptoms
API response error_code: CACHE_ERROR (HTTP 500).
Causes
A transient cache fault on the platform side.
How to fix it
1
Wait and retryThis is a platform-side issue and is usually temporary. Retry shortly; if it persists, contact support with the request_id and time.