The Market Robo™
All problems
TMKR-3040
Warning
Customer

Terminal not connected / account data unavailable

The product started but MetaTrader had no live account data yet, so telemetry values may report as zero.
Connectivity & terminal settingsAlso known as: TERMINAL_NOT_CONNECTED, account_data_unavailable

Symptoms

Experts log: "SDK Warning: Terminal not connected or account data not available yet. Values may be 0."
Experts log: "SDK Warning: Timeout waiting for account data after N seconds".

Causes

MetaTrader is not logged in to a trading account, or is still connecting.
The account was disconnected when the product started.

How to fix it

1
Log in to your trading accountConfirm MetaTrader is connected to your broker account (status bar shows a live connection), then re-attach the product.
Did this fix it?If you're still seeing TMKR-3040, open a support ticket with the code and your license ID and we'll help directly.