All problems
TMKR-2001
Error
Vendor or customer
Invalid API key
The API key was not recognised by the platform, so the session was refused.Authentication & licensing•Also known as: INVALID_API_KEY, invalid-api-key
Symptoms
Alert: "Access denied. Your API Key may not be authorized for this product."
API response error_code: INVALID_API_KEY (HTTP 403).
Causes
The API key is mistyped, partially copied, or belongs to a different product.
The key was regenerated and the old value is still in the product inputs.
How to fix it
If you're the customer (running the product)
1
Re-copy the key from your accountOpen the license in your TheMarketRobo account and copy the full API key. Re-paste it into the product's API Key input with no extra spaces.
If you're the vendor (publisher)
1
Confirm the key matches the productWhen testing, make sure you are using a test API key issued for THIS robot/indicator submission, not a key from a different product.