1. Introduction
Welcome to TheMarket Robo ("we," "us," or "our"), a professional trading robot management and monitoring platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App").
By using TheMarket Robo, you agree to the collection and use of information in accordance with this policy. We will not use or share your information with anyone except as described in this Privacy Policy.
2. Information We Collect
2.1 Personal Information
When you register for an account, we may collect:
- Name and email address
- Authentication credentials (password, tokens)
- Profile information and preferences
2.2 Financial Information
For trading robot management, we collect:
- Trading performance data (profits, losses, win rates)
- License information and usage statistics
- Order history and payment information
- Session data and trading activity
2.3 Device and Usage Information
We automatically collect:
- Device identifiers and information
- App usage analytics and performance metrics
- Network information and connectivity status
- App version and platform information
2.4 Location Information
- IP address and approximate location for security and service delivery
3. How We Use Your Information
We use collected information for the following purposes:
3.1 Core Functionality
- Providing trading robot management and monitoring services
- Authenticating user accounts and maintaining security
- Processing payments and managing licenses
- Displaying performance analytics and trading statistics
3.2 Communication
- Sending account-related notifications
- Providing customer support
- Delivering updates and important announcements
3.3 Service Improvement
- Analyzing app performance and usage patterns
- Improving user experience and features
- Detecting and preventing fraud or abuse
- Conducting research and development
3.4 Legal Compliance
- Complying with legal obligations
- Protecting our rights and the rights of others
- Investigating potential violations of our terms of service
4. Information Sharing and Disclosure
4.1 When We Share Information
We may share your information in the following circumstances:
- With Your Consent: When you explicitly authorize us to share information
- Service Providers: With trusted third-party service providers who assist in app operations
- Legal Requirements: When required by law or to protect our legal rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
4.2 Third-Party Services
Our app may integrate with or contain links to:
- Cloud hosting services (AWS)
- Payment processors
- Analytics providers
- Customer support tools
These third parties have their own privacy policies governing their use of your information.
5. Data Security
We implement industry-standard security measures to protect your information:
5.1 Security Measures
- Encryption: All data is encrypted in transit and at rest
- Secure Servers: Information is stored on secure, monitored servers
- Access Controls: Limited access to personal information on a need-to-know basis
- Regular Audits: Periodic security assessments and updates
5.2 Data Retention
We retain your information for:
- As long as your account is active
- As needed to provide our services
- As required by law or for legitimate business purposes
- Until you request deletion (subject to legal requirements)
6. Your Rights and Choices
6.1 Access and Control
You have the right to:
- Access: Request information about the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a structured format
- Restriction: Request limitation of processing in certain circumstances
6.2 Account Management
You can:
- Update your account information through the app settings
- Delete your account through the app or by contacting us
- Opt-out of non-essential communications
- Control notification preferences
6.3 Data Deletion Requests
To request data deletion:
- Contact us using the information in Section 8
- Provide your account email and sufficient identification
- Specify what data you want deleted
- We will respond within 30 days
8. Contact Information
For privacy-related inquiries, data requests, or concerns:
Response Time: We will respond to all privacy inquiries within 30 days.
9. Children's Privacy
TheMarket Robo is intended for users 18 years and older. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will:
- Notify you of any material changes via email or app notification
- Update the "Last Updated" date at the top of this policy
- Provide a summary of key changes
Your continued use of the app after changes become effective constitutes acceptance of the updated policy.
12. Compliance with Laws
This Privacy Policy complies with:
- GDPR (General Data Protection Regulation) for EU users
- CCPA (California Consumer Privacy Act) for California residents
- Google Play Store requirements and policies
- Other applicable privacy laws and regulations
13. Data Protection Officer
For GDPR compliance, our Data Protection Officer can be reached at:
Email: dpo@themarketrobo.com
By using TheMarket Robo, you acknowledge that you have read and understood this Privacy Policy.
This privacy policy is effective as of the date listed above and applies to all users of TheMarket Robo mobile application.