Your privacy is important to us. This policy explains how we collect, use, and protect your information when you use TheMarket Robo.
Welcome to TheMarket Robo, operated by TMKR Global, LLC ("we," "us," "our," or "Company"), a professional trading robot management and monitoring platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App").
By using TheMarket Robo, you agree to the collection and use of information in accordance with this policy. We will not use or share your information with anyone except as described in this Privacy Policy.
Legal Entity: TMKR Global, LLC
Legal Form: Limited Liability Company
Identification Number: 400450098
Registration Date: October 22, 2025
Registering Authority: LEPL National Agency of Public Registry, Georgia
When you register for an account, we may collect:
Name and email address
Authentication credentials (password, tokens)
Profile information and preferences
For trading robot management, we collect:
Trading performance data (profits, losses, win rates)
License information and usage statistics
Order history and transaction references (payment details are processed by the payment provider used at checkout)
Session data and trading activity
Note: Payment card information, billing addresses, and detailed payment transaction data are collected and processed by the payment provider used at checkout (merchant of record), not by us. We only receive transaction references and order confirmations from the payment provider.
We automatically collect:
Device identifiers and information
App usage analytics and performance metrics
Network information and connectivity status
App version and platform information
IP address and approximate location for security and service delivery
We use collected information for the following purposes:
Providing trading robot management and monitoring services
Authenticating user accounts and maintaining security
Coordinating payment processing (handled by the payment provider used at checkout) and managing licenses
Displaying performance analytics and trading statistics
Sending account-related notifications
Providing customer support
Delivering updates and important announcements
Analyzing app performance and usage patterns
Improving user experience and features
Detecting and preventing fraud or abuse
Conducting research and development
Complying with legal obligations
Protecting our rights and the rights of others
Investigating potential violations of our terms of service
We may share your information in the following circumstances:
With Your Consent: When you explicitly authorize us to share information
Service Providers: With trusted third-party service providers who assist in app operations
Legal Requirements: When required by law or to protect our legal rights
Business Transfers: In connection with a merger, acquisition, or sale of assets
Our app may integrate with or contain links to:
Cloud hosting services (AWS)
Payment Processing: Payment methods are not currently assigned. When you make a purchase, payment information is collected and processed by the payment provider used at checkout. Their privacy and data practices will be disclosed at checkout.
Analytics providers
Customer support tools
These third parties have their own privacy policies governing their use of your information.
Payment Information: Payment methods are not currently assigned. When you make a purchase, payment information (including card details, billing address, and transaction data) is collected and processed by the payment provider used at checkout, not by us. We do not store or have access to your full payment card details. For how the payment provider handles your data, see the terms and privacy information provided at checkout.
We implement industry-standard security measures to protect your information:
Encryption: All data is encrypted in transit and at rest
Secure Servers: Information is stored on secure, monitored servers
Access Controls: Limited access to personal information on a need-to-know basis
Regular Audits: Periodic security assessments and updates
We retain your information for:
As long as your account is active
As needed to provide our services
As required by law or for legitimate business purposes
Until you request deletion (subject to legal requirements)
You have the right to:
Access: Request information about the personal data we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information
Portability: Request a copy of your data in a structured format
Restriction: Request limitation of processing in certain circumstances
You can:
Update your account information through the app settings
Delete your account through the app or by contacting us
Opt-out of non-essential communications
Control notification preferences
To request data deletion:
Contact us using the information in Section 8
Provide your account email and sufficient identification
Specify what data you want deleted
We will respond within 30 days
We use analytics tools to:
Understand app usage patterns
Improve app performance
Track feature adoption
Identify and fix issues
We collect:
App crash reports
Performance metrics
Error logs
Usage statistics
For privacy-related inquiries, data requests, or concerns:
Response Time: We will respond to all privacy inquiries within 30 days.
TheMarket Robo is intended for users 18 years and older. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
Your information may be transferred to and processed in countries other than your own, including but not limited to Georgia (where our company is registered) and other jurisdictions where our service providers operate. We ensure appropriate safeguards are in place to protect your data during international transfers.
We may update this Privacy Policy from time to time. We will:
Notify you of any material changes via email or app notification
Update the "Last Updated" date at the top of this policy
Provide a summary of key changes
Your continued use of the app after changes become effective constitutes acceptance of the updated policy.
This Privacy Policy complies with:
GDPR (General Data Protection Regulation) for EU users
CCPA (California Consumer Privacy Act) for California residents
Google Play Store requirements and policies
Other applicable privacy laws and regulations
For GDPR compliance, Data Protection Officer inquiries use the same contact address as support (include “DPO” in the subject line if you wish):
Email: support@themarketrobo.com
By using TheMarket Robo, you acknowledge that you have read and understood this Privacy Policy.
This privacy policy is effective as of the date listed above and applies to all users of TheMarket Robo mobile application.